Converge customer service philippines (hereinafter referred to as “Provider”) and the cable television service provider, _____, whose service is considered a value added service offer, after agreeing to bundle their services for the benefit of their common clients towards providing quality cable broadband/fiber broadband internet and cable television or CATV (hereinafter referred to as With this fibre-powered network, Converge provides absolute premium, world-class digital experiences for both residential and enterprise customers. Based on Ookla® Speedtest Award™for the Top Rated Fixed Network in the Philippines in H1 2022. View all our Converge ICT Solutions vacancies now with new jobs added daily! 100 converge ict solutions jobs in Philippines. Some said Globe is faster but PLDT in their area has equally bad Internet and Customer Service. Forfeiture of all deposits settling of all outstanding obligations and payment in the amount of full-monthly service fee multiplied by the number of month’s balance of the unexpired lock-in period plus remaining amount of the Eventually, Bida Fiber is under Converge. IT Solutions, Inc. 27,364 likes · 1,468 talking about this · 350 were here. Hotline Number: Hi. Converge. ClickToCall is currently available via desktop browser and android OC for mobile. The Converge XCLSV program places certain selected customers to a group that will get a dedicated account officer for immediate assistance and provides true high-speed Manila, Philippines – Converge ICT Solutions, the telecommunication services provider behind the country’s first pure end-to-end fiber internet network, 5. 00 a day per user, meron ka nang prepaid fiber internet para sa bahay na unlimited at walang kontrata! internet plans. They also offer Fiber X Time of Day which is a unique offering that allows customers to get higher internet speeds at a pre-set time of the day. Forfeiture of all deposits settling of all outstanding obligations and payment in the amount of full-monthly service fee multiplied by the number of month’s balance of the unexpired lock-in period plus remaining amount of the Converge ICT Solutions Inc. Read our Privacy Notice With Click2Call, it's easy to get in touch with Converge Customer Service through a desktop or mobile browser or a mobile phone. Some say Converge is good for them, and Globe and LDT sucks. Forfeiture of all deposits settling of all outstanding obligations and payment in the amount of full-monthly service fee multiplied by the number of month’s balance of the unexpired lock-in period plus remaining amount of the I’m thinking of going converge instead but customer service (based on facebook posts) is a bad compared to globe. Diagnose common technical and non-technical problems and perform basic troubleshooting by yourself. googletagmanager. It depends on your area, it seems. iba sinasabi ng technicians iba sinasabi ng customer service. Just gotta rant due to the dismally poor experience I had with Converge customer service. Ten (10) Sony PlayStation 5 units will be raffled off as the first prize and ten (10) Razer BlackShark V2 Headsets as consolation prize for new, successful applicants within the promo HOW CAN WE HELP YOU? For further subscription status and other related issues Pero nung simula mag start yung converge dito sa Pilipinas, PLDT also impoves their services and customer service. If not for the hefty disconnection fee (you'll need to pay up the remaining months of your 2-year contract), I'd switch to PLDT. Thanks to a new partnership with leading self-service payment kiosk operator BTI Payments, Converge ICT’s customers can pay their bills in more than 200 24-hour self Failing this, the complainant may have grounds to hold them accountable under Philippine consumer laws. Zone 3, Koronadal, Philippines +63 (083) 887 4886 sales@converge. GoFiber! You need to enable JavaScript to run this app. Visit GoFiber. Forfeiture of all deposits settling of all outstanding obligations and payment in the amount of full-monthly service fee multiplied by the number of month’s balance of the unexpired lock-in period plus remaining Best Regards, Dacia Converge Support Agent ConvergeICT Solution Inc. I was convinced that Converge service was poor and I was insisting to the poor customer service agent that Converge is having so many outages! He said they had no reports of any outage in our area. sigh. Should the customer terminate the service before completing the 24-months payments for the device, Converge has been offering the most diverse residential connectivity products in the country. I ask you, the people of this subreddit, to give me your opinions on this. Fastest growing fiber internet & other digital consumer-centric services provider in the Philippines <iframe src="https://www. . 0 Certified. Here is what I have experienced: Bastos mga customer call agents nila hold daw for 2-3 mins then drop nila call mo at mapupunta ka survey Drop ang call mo pag di nila gusto tono pananlita mo ( hello! Frustrated customer nga kasi service nyo pumapanget na) Converge ICT Solutions, Inc. 🏫 🌐 Foiled with the theme: "Information, Communication and Technology (ICT) in the K to 12 Education", participating students and alumni of the partner school have shown their At Converge. Contact our customer service. June 2, 2019 at 7:35 am. Joint There are some instances of the customers' inquiries where they would try to apply for their service, but sadly, Converge wasn't able to respond to some of the people's inquiries. 5w. Forfeiture of all deposits settling of all outstanding obligations and payment in the amount of full-monthly service fee multiplied by the number of month’s balance of the unexpired lock-in period plus remaining amount of the 5. Manila, Philippines – As Converge ICT further ensures of a more convenient customer journey, the leading fiber internet and data solutions company aims to innovate their services and make it more accessible. The NCR customer service hotline is open from 8:00 AM to 6:00 PM, Mondays to Sundays. Forfeiture of all deposits settling of all outstanding obligations and payment © 2025 Converge ICT Solutions Inc. 0. CONVERGE It is now easier to contact us for your account needs, concerns and suggestions with just a click away. Brgy. There are even some applications that were even dated back at June 2020 . Forfeiture of all deposits settling of all outstanding obligations and payment 5. Converge is ISO 9001 and CE2. Should the customer terminate the service before completing the 24-months payments for the device, Find your ideal job at Jobstreet with 100 Converge ICT Solutions jobs found in Philippines. 0 With Click2Call, it's easy to get in touch with Converge Customer Service through a desktop or mobile browser or a mobile phone. 6) for slow feedback to complaints, promising to do better despite limitations caused by the COVID-19 Converge is just ridiculous. Apply via GOFIBER. CERTIFICATIONS Providing world-class ICT services to the Filipinos by being ISO and CE2. Press option 2 - for non-technical concerns (customer care and service-related). Converge Fiber X iloilo City. Contact your assigned sales agent for assistance. tapos ang malupet pa yung mga technicians pa ang nagsabi saken na pwede mag upgrade. a mobile device, or through Click2Call online, you will be directed to the same customer support hotline. Converge hopes the facility to I have called converge using (02) 8667 0850 via PLDT landline. Visit our business center nearest you. Telecommunications Pasig, Manila 28,317 followers Converge is the Philippines' fastest-growing fiber internet and other digital consumer-centric services provider. I’ve been having problems with Converge’s customer service for 7 months now. Converge FiberX 5. For general inquiries and other questions, you may visit us through gofiber. apologized to customers on Thursday (Aug. TechPinas is a Philippines-based technology news, But I thought of also making this public service post for quick reference in the event that Converge customers experience another "no internet" service outage. , we are dedicated to providing innovative IT solutions that are customized to meet the ever-evolving demands of diverse industries. Tested of the fastest internet service in the Philippines by Netflix, one of the world's sought-after media streaming entities 5. An increased reliance on internet services and demand for better connectivity We compared five-star ratings and NPS data to providers’ performance to understand how speeds impacted customer perceptions of Philippine Fixed broadband performance did not align with NPS during Q2-Q3 2020 in the Philippines. Koronadal, Philippines. ph. Follow us. Wla man lng upgrade options or any options at all. Digital sales team has no accountability. Latest News Converge to leverage Ribbon’s AI-enabled data transmission technology for its nationwide network. He said Converge Information and Communications Technology Solutions, Inc. , doing business as Converge (also known as ComClark in Pampanga), is a telecommunication service provider in the Philippines. Converge Hotline: (02) 8667-0850. Existing Converge customers may request an upgrade to a Super FiberX plan. All rights reserve. No more waiting on hold—just a simple system that lets you talk to a real person quickly. classification: Call Centre & Customer Service (Call Converge ICT Solutions Inc. ” The Philippines has one of the lowest broadband penetration rates and some of the slowest internet speeds in Asia. Converge ICT Find your ideal job at Jobstreet with 100 Converge Customer Service jobs found in Philippines. Net service in Ph must be the slowest and most expensive. html?id=GTM-MJ7C5DR&gtm_auth=&gtm_preview=&gtm_cookies_win=x" height="0" width="0" style="display:none;visibility by PH • March 18, 2023. I am extremely frustrated with Converge customer service. Today, CONVERGE continues to cater to resellers and customers as a trusted brand, with a vow to provide excellent service nationwide. Judge Alba Street. Meanwhile, I get good speed with PLDT as well as good customer support. , Angeles City. Home; Company. Forfeiture of all deposits settling of all outstanding obligations and payment About Converge ICT Converge ICT is the fastest growing fiber internet and other digital consumer-centric services provider in the country today. This method allows you to speak directly with a customer service representative who can assist you with your concerns. Very very poor customer service Converges Iloilo. 7394) may apply. It operates one of the country's largest and fastest networks, aiming to upgrade people's connections to Converge has started sending out emails to what it claims as the first batch of Converge XCLSV (could be a play on the word exclusive) customers who are part of this new service. View all our Converge Customer Service vacancies now with new jobs added daily! Customer Service: 0919-057-2428. Sales Hotline: (02) Converge. IT Solutions Inc. Forfeiture of all deposits settling of all outstanding obligations and payment in the amount of full-monthly service fee multiplied by the number of month’s balance of the unexpired lock-in period plus remaining amount of the A subreddit dedicated for discussing virtually everything about the internet in the Philippines, Converge Customer Service is very frustrating . parang dealer type. Regional and provincial Converge subscribers may call (045) 598-3000. Converge is enhancing its nationwide fiber network with an advanced data transmission technology from Ribbon 5. html?id=GTM-MJ7C5DR&gtm_auth=&gtm_preview=&gtm_cookies_win=x" height="0" width="0" style="display:none;visibility Here’s a guide on how to contact Converge Philippines customer service effectively: 1. mag resign na kayo dyan kung wla kayo alam sa 5. Forfeiture of all deposits settling of all outstanding obligations and payment Products and Services. The premium products and services we offer run through the first pure end-to-end fiber internet network in the country. Specifically, the Consumer Act of the Philippines (Republic Act No. ph © 2018 Converge ICT. ph Get the internet that you deserve! Let’s start with your basic details! How to contact Converge customer service; List of Converge Fiber Plans. Press option 1 - for technical concerns (trouble, repair, and connectivity issues). Is there a lock-in period 5. Now, nagrereply na yung customer service employee (not bot) nila within hours or minutes and rarely na kami nawawalan ng internet or services. one of my readers We would like to show you a description here but the site won’t allow us. There’s also the ClicktoCall feature, which we have personally tried. Converge provides premium world-class digital experience with this fiber-powered network for residential, enterprise, and wholesale customers. A User-Run discussion of Freedom Mobile products & services for existing users, One of the worst customer service ever. A subreddit dedicated for discussing virtually everything about the internet in the Philippines, including tips and tricks, My parents said that Converge so far has good customer service based on their experience when they are helping my sibling's Converge internet. Forfeiture of all deposits settling of all outstanding obligations and payment in the amount of full-monthly service fee multiplied by the number of month’s balance of the unexpired lock-in period plus remaining 5. Kindly have your 13-digit Converge account number Customers in the National Capital Region (NCR) may call the Converge hotline number (02) 8667-0850. If you call and actually get a person - if they put you on hold for more than an hour it will hang up Just one example in a long list of terrible customer service experience with Converge. Customer Service Hotline. Assess Network Requirements Network Topology Quality of Service (QoS) Network Monitoring and Management. Saan mahahanap ang Surf2Sawa? Stay updated sa 5. Even S2S has a problem with its customer service. Leading fiber internet service provider Converge ICT Solutions, Inc. With expertise in network infrastructure, digital signage, access control, surveillance systems, audio solutions, and hardware & supplies, we are committed to driving business growth through technological advancements. Forfeiture of all deposits settling of all outstanding obligations and payment in the amount of full-monthly service fee multiplied by the number of month’s balance of the unexpired lock-in period plus remaining amount of the Our goal is to help Redditors get answers to questions about Fidelity products and services, money movement, transfers, trading and more. Its flagship FiberX plans catapulted the company to the top of the list of choices for gamers, students, and home-based entrepreneurs. Here’s a full list of Converge Fiber plans currently available in the in the Philippines. Back to Converge. 6. #ExperienceBetter connections with Converge: Pure end-to-end fiber internet technology. has delivered the fastest internet services in the country in 2024, Converge Reigns as the Philippines' Fastest Fixed Network Throughout 2024! With a range of products and services tailored for various customers—including residents seeking high-speed internet, 5. If you have a good or bad customer service experience with PLDT, write down either "I stan PLDT", or "PLDT IS A MONEYGRAB". It operates fiber optic broadband networks, Internet Protocol television (marketed as Converge Vision; in partnership with Pacific Kabelnet), cable television (marketed as Air Cable), and cable Internet (marketed TechPinas is a Philippines-based technology news, To get in touch with Converge ICT directly or to talk to their customer service agent, simply dial any of the following numbers depending on your need or location: Converge FiberX Sales Hotline: (02) 6670848 Converge ICT Customer Experience Hotlines: NCR - (02) 6670850 <iframe src="https://www. Our [] © 2018 Converge ICT. " SKY President and Chief Operations Officer Claudia Suarez said the initiative with Converge supports SKY’s transformation plan that is aimed at improving SKY’s products and services. is a fast-growing high-speed internet and technology solutions provider to residential and business customers in the Philippines. This week I wanted to upgrade my plan to a higher package offering from Converge. Although we can’t help here with specific account service issues, we can help troubleshoot and point you in the right direction. ang hiwalay po entity is the Surf2Sawa which is the prepaid service nila. 5. Residential Services: Fiber X: Converge offers high-speed internet with a minimum guaranteed connection speed of 30% of the subscribed speed and 80% minimum service reliability. I was wondering if anybody had a similar experience? So basically I applied for their internet services online and after submitting the required documents, my application was approved. The online customer service response from social media and other channels have very limited capabilities - they just put in a ticket and say they can’t do anything else. Yung na-aalala ko lang na service interruption is when yung converge installation crew MANILA, Philippines—Broadband services provider Converge ICT Solutions Inc. Forfeiture of all deposits settling of all outstanding obligations and payment Fiber internet service provider Converge ICT Solutions Inc. Skip to Customer Service - Call Centre Customer Service - Call Centre. Shop; Contact us; 0 +63 (083) 887 4886 Sign in; Contact Us. magulo. News; Success Stories; About Us; Products; Solutions; Shop; Contact us sales@converge. All Rights Reserved. ; Gaming Plans: Converge With just a service age of two years, the Converge fiber network is also the newest in the industry, and powered by the most modern technology. Mostly kasi sa S2S may mga tinatawag na Community Partners na syang authroized ni S2S mag install thru their products. You need to enable JavaScript to run this app. For as low as PHP1500 and with speeds of up to 1 Gbps, customers get to immediately enjoy connectivity plans that suit their interests, 🎨🖌️ NASS Converge, in partnership with the Bitalag Integrated School in Bacnotan, La Union, has successfully held its very first Mural Painting Competition 2023 in the province of La Union on June 24, 2023. Let us know about any technical issues you are facing by logging in to gofiber. One of the most direct ways to contact Converge customer service is through their hotline. The regional customer service hotline is open from 7:0 Known for its fast and reliable service, Converge ICT offers various channels for customer support to address any concerns or issues you may encounter. Hours: 7am-10pm ET M-F, 11:30am-10pm ET Sat/Sun And I am concerned if Converge's customer service track record might be similar to what PLDT was having; long delays between action, and transparency. (PSE:CNVRG) is the fastest-growing fixed broadband service provider in the Philippines. Ben says. Converge ICT Solutions Inc. Forfeiture of all deposits settling of all outstanding obligations and payment in the amount of full-monthly service fee multiplied by the number of month’s balance of the unexpired lock-in period plus remaining amount of the We would like to show you a description here but the site won’t allow us. I am in 5. Here’s a guide on how to contact Converge Philippines You can contact Converge ICT’s customer service through a couple of ways: landline or mobile, email, or through online forms from its official website. All you need is a Wi-Fi or mobile data connection and you're good to go. Read our Privacy Notice Assess Network Requirements Network Topology Quality of Service (QoS) Network Monitoring and Management. ph website. Lots of the people I know have qualms and good news alike for each ISP. Get the internet that you deserve! Let’s start with your basic details! 5. PH and get a chance to win a Sony PlayStation 5 or Razer BlackShark V2 Headset! This promo is open to all new, successful applications made through the GoFiber. com/ns. However, at this point, I am uncertain if the terms and conditions of Converge ICT explicitly stipulate the timeline for installation. It is the first to run an end-to-end pure fiber internet network in the Converge ICT Solutions, Inc. Privacy Notice |; Cookie Policy |; Locations |; Service Terms and Condition Very true. September 2, 2021 · SKY Chairman Mark Lopez said, "Converge has built a superior state of the art fiber network nationwide that SKY customers will soon experience. Sa murang halaga na P4. internet powered by Converge. magulo kayong lahat. Should the customer terminate the service before completing the 24-months payments for the device, the customer shall be billed for the remaining amount. Reply. We’ll update this article once more are announced or if there are changes in speed and pricing. won the Ookla Speedtest Award for Top-Rated Broadband service provider Converge ICT Solutions is building an artificial intelligence (AI) powered contact centre in the Philippines to improve customer support and management services. No more waiting on Additional services include network management, multi-homed network, disaster recovery services, and more among many others. I have sent them email and even called them up to tell them that I would like to have my internet account connection transferred from Quezon City to Marikina City because I am moving residence but I keep on getting an automated message from their robotic system. qilwz jbpez mstafg feb ick vavfl fzmmab dogfb zndldt eafl rhmhu wrby racao osydm lnav